Privacy Policy
Last Updated: November 22, 2025
1. Who We Are
Our website address is: https://egyptianfireart.com. We are Egyptian Fire Art, a registered art gallery based in Mansoura, Egypt. We are committed to protecting the privacy and security of our customers’ personal information.
2. What Personal Data We Collect and Why We Collect It
A. Orders & Billing Information
When you purchase a painting or rug from our store, we collect:
- First and Last Name
- Billing and Shipping Address
- Phone Number (Required for international shipping couriers like DHL/FedEx)
- Email Address
Why? We use this data strictly to process your order, manage shipping, and communicate with you about your delivery status.
B. Payment Information
We do not store your credit card details on our servers. All payments are securely processed through third-party encrypted gateways (such as PayPal, Stripe, or Visa/Mastercard). These processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard).
C. Cookies
- Shopping Cart: We use cookies to help the website remember what items you have in your cart while you browse.
- Login Info: If you have an account and you log in, we will set up a temporary cookie to determine if your browser accepts cookies.
D. Advertising & Analytics (Meta Pixel)
We use the Meta Pixel (formerly Facebook Pixel) on our website.
- What it does: This tool helps us measure the effectiveness of our advertising by understanding the actions you take on our site (such as viewing a painting or adding a rug to your cart).
- Why we use it: It allows us to show you relevant ads for our art on Facebook and Instagram (retargeting) and ensures our ads are shown to the right people.
- Your Privacy: The data collected is anonymous to us (we cannot see your personal data through the Pixel). However, this data is stored and processed by Meta (Facebook), which may link this information to your Facebook account in accordance with their Data Policy. You can adjust your ad preferences in your Facebook settings.
3. Who We Share Your Data With
We respect your privacy. We never sell, trade, or rent your personal identification information to others.
We only share necessary data with trusted third parties to fulfill your order:
- Shipping Providers: We share your Name, Address, and Phone Number with couriers (e.g., DHL, Aramex, FedEx) solely to deliver your artwork.
- Payment Processors: We share transaction data with PayPal or Stripe to process your payment and prevent fraud.
4. How Long We Retain Your Data
- Order Information: We keep order records (Name, Address, Purchase History) indefinitely for tax, legal, and accounting purposes, and to assist you with future customer service inquiries.
- Inactive Accounts: If you register an account but do not place an order, we may remove your data after a period of inactivity to maintain database security.
5. Your Rights Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website is secured with SSL (Secure Socket Layer) encryption technology.
7. International Data Transfers
Since our studio is located in Egypt, your information will be transferred to and processed in Egypt. By using our services, you acknowledge and consent to this transfer. We ensure that appropriate safeguards are in place to protect your data during this process.
8. Contact Us
For purposes of EU data protection laws (GDPR), the data controller is Egyptian Fire Art.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@egyptianfireart.com
- Address: Mashaal Square, Mansoura, Dakahlia, Egypt